Not charging, just constant red light

Nov 12,2024
U117146772
Nov 12,2024 at 5:27 pm
Nov 12,2024 at 5:27 pm

I have a EarFun Air Pro and when I plug it in to charge, the red light lights up and is constant. It goes out after 30 seconds and doesn't come back on. Please can you advise. Thanks 

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EarFun CS Team

Staff Member

Nov 18,2024 at 3:45 am
Nov 18,2024 at 3:45 am

Thanks for choosing EarFun. Please kindly send your order number to our customer service team for further assistance: service@myearfun.com.

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