One earbud will cut out then come back on

Apr 28,2024
U694354833
Apr 28,2024 at 11:15 pm
Apr 28,2024 at 11:15 pm

Hello.

When I am using both ear buds, if I wiggle my right earbud sometimes it will cut out and come back on while the left continues playing like normal. I'm not moving it much. It often happens while walking gently. I did the recommendations I see in nearly every thread: Forget the device, reset it etc. as well as clean it.

After I tried that, now when the rights earbud is wiggled the left side will cut out. It is super annoying. I am using Air Pro 3's,  I have firmware 0.5.1 and my app is up to date.

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EarFun CS Team

Staff Member

Apr 29,2024 at 8:42 am
Apr 29,2024 at 8:42 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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