One of my earbuds has stopped playing sound - this is the second pair that has done this

Jan 29,2025
U543672144
Jan 29,2025 at 3:11 pm
Jan 29,2025 at 3:11 pm

Hello,

One of my earbuds has stopped playing sound, I have done all of the steps recommended as per reading several other comments from people having the exact same issue.

This is the second pair that I have had this issue with after less than two months of use, is this a design fault? 

I have noticed that the same reply has been posted on every thread regarding this issue. Can you give me further advice (different from cleaning, charging and resetting) or steps listded to claim a full refund please?

Thanks,

Freya 

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EarFun CS Team

Staff Member

Feb 05,2025 at 1:55 am
Feb 05,2025 at 1:55 am

Thanks for choosing EarFun. Please kindly send your order number to our customer service team for further assistance: service@myearfun.com.

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rlouro
Feb 13,2025 at 9:36 pm
Feb 13,2025 at 9:36 pm

I'm having the exact same issue. My left earfun air port 4 stops working after a few seconds. 

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