One side of Earfun Uboom L not playing audio

May 13,2023
U810564931
May 13,2023 at 7:31 pm
May 13,2023 at 7:31 pm

Hi, I recently purchased an Earfun Uboom L. It was working great up until today when one side (the side on the right) of the speaker stopped playing any audio. I had the device connected to a new macbook pro. The other side still works fine and both bass speakers still work. I tried dissconecting and reconnecting, turning it off and on, playing different content, letting it charge, and using the reset button via paperclip, but nothing seems to be able to get the broken side to play audio again. Thanks!

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EarFun CS Team

Staff Member

Jun 02,2023 at 9:41 am
Jun 02,2023 at 9:41 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the late reply and the inconvenience caused. 

 

Could you please send us your order number and a video to show the issue so we can give feedback to our product team to check? Please email our customer service team via service@myearfun.com. 

 

Sincerely,

 

EarFun Customer Service Team

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