I received my new UBoomL speaker yesterday. Neither the video mode button or the sound mode button appear to work. No change in sound quality, video latency, and the white lights that are supposed to turn on after 2 presses do not. The Bluetooth button works for pairing. Please advise how to correct this situation.
Hi friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused.
Could you please send us your order number and a video to show the issue you encountered?
Please email our customer service team via service@myearfun.com. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.
Sincerely,
EarFun Customer Service Team
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