Trying to update firmware on UBOOM L, USB3 port not connecting

Dec 04,2023
U898316440
Dec 04,2023 at 3:19 am
Dec 04,2023 at 3:19 am

Trying to update firmware on UBOOM L,

Fully charged. USB3 data cable.

When I try to use USB3 port, it constantly connects and disconnects. I have tried multiple ports from multiple sides of the PC. Do not have access to another PC.

When I try to use USB2 port, it seems to connect fine and ready. But trying to "download" fails with: 
DEVICE5:1014 DOWNLOAD_ADFUS_FAILED("None" in fwsp.BaseFirmwareOP.ADFUS(fwsp.py, line 376))

Any clues?

Report Reply
EarFun CS Team

Staff Member

Dec 05,2023 at 7:18 am
Dec 05,2023 at 7:18 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

Report #1 Reply

Thread Info

0 Likes

1 Replies

6 Views

Last replied by EarFun CS Team

Community Highlight

About The Music Category About The Music Category

by EarFun Admin Dec 31,2021

Forum Statistics

854 Discussions

1387 Messages

2535 Members

Share this thread