UBoom Bluetooth Connectivity

Sep 25,2022
U644971212
Sep 25,2022 at 6:39 am
Sep 25,2022 at 6:39 am

Hello.. Upon initial use it easily connectted by Bluetooth to one device (my phone). However, it will not connect to other devices. If I reset it then it will connect to my tablet but then it can not be found by any other device. How can this be resolved?   Thx!

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EarFun CS Team

Staff Member

Oct 26,2022 at 10:29 am
Oct 26,2022 at 10:29 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

If you want to connect the speaker to a new device, you need to unpair the speaker from the device that's connected first,  and then search on the new device and connect.  Please kindly have a try. 

 

If the above methods still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

 

 

 

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