Hello.. Upon initial use it easily connectted by Bluetooth to one device (my phone). However, it will not connect to other devices. If I reset it then it will connect to my tablet but then it can not be found by any other device. How can this be resolved? Thx!
Hi friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused.
If you want to connect the speaker to a new device, you need to unpair the speaker from the device that's connected first, and then search on the new device and connect. Please kindly have a try.
If the above methods still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides 18-month warranty for every product. Your satisfaction is always greatly important to us.
Sincerely,
EarFun Customer Service Team
Facing exact same issue, earfun peeps can you please help?
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