UBOOM L crackling when using video mode

Hi friend, 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

We kindly suggest you reboot your device and change to another cable to try. We also suggest you try to connect the speaker to other models of devices to test whether it is still the same situation.

If the above methods still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

Sincerely,

EarFun Customer Service Team

Update: updating to firmware 0.5.0 fixed this issue with video mode

Same problem here! Following is my fix without updating the firmware (my preferred version is 0.4.8)....

Press the  "+" and "-" volume buttons  together for 5-seconds to wipe any bluetooth connections.  I also powercycled  my device afterwards  (press power button for 8 seconds).  Then pair bluetooth again.