App connection with wave pro

Apr 22,2024
U397287192
Apr 22,2024 at 4:8 pm
Apr 22,2024 at 4:8 pm

My app shows earfun wave pro but when tap to connect it opens a page with bluetooth mobile data and siri. All are enebled but after that nothin happens. No way to proceed. If going back shows no device conneted. What to do. Thought it is connected and i can use my wave pro but can not use the app?

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EarFun CS Team

Staff Member

Apr 23,2024 at 7:56 am
Apr 23,2024 at 7:56 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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