Charging case charge % not shown by app anymore

Oct 20,2023
U261738097
Oct 20,2023 at 3:56 pm
Oct 20,2023 at 3:56 pm

Hello, after updating to firmware 0.5.1 and with app version 13.0.20231020, the charging percentage of the charging case is no longer displayed.

 

Could you please look into? It's a very useful info to have.

 

Thanks!

 

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EarFun CS Team

Staff Member

Oct 30,2023 at 10:26 am
Oct 30,2023 at 10:26 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused.

 

Please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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