Disable touch controls

Mar 15,2022
ZP
Mar 15,2022 at 12:28 am
Mar 15,2022 at 12:28 am

Is there a way to disable the anoiyng touch controls on free pro2? Volume and double tap inconsistency is killing my pacience and my ears !!!

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EarFun CS Team

Staff Member

Mar 15,2022 at 7:41 am
Mar 15,2022 at 7:41 am

Hi friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused.

 

We are afraid that the  touch control cannot be disabled.   As for the tap control, we kindly suggest you clean the tap area first and then tap the center point of the button to control. Sometimes, you may also need to control the rhythm and frequency of tapping and try several times more to be familiar with the operation and then you will touch the correct area and control the earbuds.

 

Sincere apologies for any inconvenience caused.

 

Sincerely,

 

EarFun Customer Service Team

 

 

 

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Sniqi
Oct 12,2022 at 4:39 pm
Oct 12,2022 at 4:39 pm

Hi, please consider implementing the feature to disable touch controls. My earFun Air Pro SV are super sensitive, I'm mostly using them on the computer when taking them out and putting them on I always change volume or accidentially turning on/off Game mode oder ANC.

The feature to change touch controls is already in the app, so it shouldn't be that big of an issue right? This change would make the earphones just perfect!

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Chuck
Jun 14,2023 at 12:18 am
Jun 14,2023 at 12:18 am

I'll second the request to implement disabling touch controls.  From the Android control app, you can already disable single-touch actions, but you can't disable any of the other actions.  I was riding my bike and it was raining.  I had a rain jacket with my hood up, and the wet hood kept touching my earbuds and changing the volume, skipping tracks, starting up the voice assistant, toggling game mode, etc.  It was terribly annoying.

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