Ear bud dust cover replacements?

Jan 10,2023
Techzen
Jan 10,2023 at 4:46 pm
Jan 10,2023 at 4:46 pm

The right earbud fabric dust  cover  fell off will not stay on.

I have the Ear fun Free Pro model# TW301

There are after market metal  earbud replacement covers on Amazon but they are round.
 
The EarFun Free Pro  has fabric earbud dust cover and EarFun Free Pro 2 has metal earbud dust cover have oblong openings 5mm instead of round.
 
I am looking for replacements, stainless steel metal perferred like the EarFun Free Pro 2 .
Thanks
 
Right Earbud dust cover missing
 
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EarFun CS Team

Staff Member

Jan 11,2023 at 9:17 am
Jan 11,2023 at 9:17 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

Please kindly send the order number and describe the specific issue to our customer service team via service@myearfun.com and they will help you. 

 

Sincerely,

 

EarFun Customer Service Team

 

Report #1 Reply
Techzen
Jan 11,2023 at 2:8 pm
Jan 11,2023 at 2:8 pm
EarFun CS Team said:

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

Please kindly send the order number and describe the specific issue to our customer service team via service@myearfun.com and they will help you. 

 

Sincerely,

 

EarFun Customer Service Team

 

Click for original message

I have no response yet.

Report #2 Reply
EarFun CS Team

Staff Member

Jan 12,2023 at 9:36 am
Jan 12,2023 at 9:36 am
Techzen said:

I have no response yet.

Click for original message

Hi friend, 

 

Sorry. Could you please submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty or send us your email address here so we can get back to you?

 

Sincerely,

 

EarFun Customer Service Team

 

Report #3 Reply

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