Sep 07,2026 at 1:15 pm
I purchased a couple of weeks ago the EarFun Air Pro 4. They were dropping all the time and sound was not good.
I asked to return them and even though the company is obleiged to refund me the money for the item and the cost to return them they refused.
They seem to think that I can video the process of breaking the case at the same time when I only have 2 hands and not good a tech stuff with my mobile.
Customer service are now ignoring my request to return the item or refund me.
Very angry pensioner, is now out of pocket because they won't follow the rules.
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