Earfun air pro 3

May 27,2024
U282833876
May 27,2024 at 9:54 pm
May 27,2024 at 9:54 pm

Hi, my left earbud is completely dead. The charging case is full though .i have tried resetting it by pressing the case button for 8 seconds but doesn't do much.i even tried to clean with alcohol and brush but no luck. My right earbud flashing rapid blue light , seems like indicating some sort of error but seriously have no idea. it's so frustrating ,since they are only 6 months old.i have emailed the customer service with my order number and receipt but haven't received any updates from them either. 

Seems like they dont care for their customers.  I am sure i am not only one with the problem but earfun should be more responsible for their faulty products. 

 

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EarFun CS Team

Staff Member

May 28,2024 at 1:43 am
May 28,2024 at 1:43 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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