Earfun air pro 3 - ANC not working

Sep 28,2024
U392161564
Sep 28,2024 at 12:32 pm
Sep 28,2024 at 12:32 pm

Hello, I had my earfun pro 3 for exactly one year and it was all fine. I'm regularly updating my firmware and take care of them very well.

For a month or so the ANC doesn't do the job it supposed to. It won't make the isolation it did before, it feels exactly like the normal state.

I made - hard reset, factory reset, charged the case,  reinstalled the app, reconnected it to my phone. Nothing helps. What gives? One year and the only feature I bought this pair for is broken? Not ok. Please give me a solution.

thanks

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EarFun CS Team

Staff Member

Sep 29,2024 at 3:13 am
Sep 29,2024 at 3:13 am

Thanks for choosing EarFun. Please kindly send your order number to our customer service team for further assistance: service@myearfun.com.

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