[Earfun air pro 3] during calls they can hear me but I can’t hear them

Jan 19,2024
U154862866
Jan 19,2024 at 6:41 pm
Jan 19,2024 at 6:41 pm

This issue only attains to use during calls. I have tried different things already mentioned in the community self help threads but none works

- forget connection and reconnect

- reset earbuds

- connect with only one earbud while leaving the other one in the case

 

 

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EarFun CS Team

Staff Member

Jan 22,2024 at 3:38 am
Jan 22,2024 at 3:38 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

 

EarFun Customer Service Team

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