Earfun air pro 3 problems

Feb 03,2024
U255669930
Feb 03,2024 at 7:49 pm
Feb 03,2024 at 7:49 pm

I got these earbuds yesterday and i am already having problems.

First of all, the left earbud is not connecting even after following all the steps of cleaning them, restarting my device, holding the charge case button for 8 seconds etc. Also even when it connected it would make a really high pitched sound which made my left ear hurt for a while and it would go dead again. Im thinking of getting them back and getting a new pair but before i do that is there something else i should try?

 

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EarFun CS Team

Staff Member

Feb 04,2024 at 9:2 am
Feb 04,2024 at 9:2 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

 

EarFun Customer Service Team

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