My EarFun Free 1s charging case is flashing white continuously. I've tried charging it for an hour, but the light remains the same. I'm unsure if it's actually charging. Additionally, the earbuds won't turn on even after opening the case.
Edit: Got resolved, I just got my replacement (04/11/2024)
Hi Friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused to you.
Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.
Sincerely,
EarFun Customer Service Team
Thanks EarFun Customer Service Team for your response. I've already submitted the warranty claim form on the website link you provided, as suggested.
While I wait for further updates, I was wondering if anyone has any experience with similar cases and the typical processing timeframe for warranty claims thankyou.
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