Earfun Uboom 24W 2022 battery issue

Jul 24,2024
U377264726
Jul 24,2024 at 3:4 pm
Jul 24,2024 at 3:4 pm

Hi,

my Uboom version 2 from 2022 no longer holds a charge. I can't work out how to safely open the speaker to replace the battery. Removing the silicon disc on the base shows no access port and removing either top or bottom of the device is hampered by the side lugs that extend around the edge of the top and bottom of the device. Can you provide this information as I will be absolutely sick to have to throw away a perfectly good speaker after two years simply because the battery is not accessible. Thank you for any help you can provide.

best wishes,

Jonathan 

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EarFun CS Team

Staff Member

Jul 25,2024 at 1:23 am
Jul 25,2024 at 1:23 am

Hi Friend,

 

Thanks for choosing EarFun. 

 

Please kindly send your order number to our customer service team: service@myearfun.com

 

Sincerely,

EarFun

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U463017467
Aug 06,2024 at 4:1 pm
Aug 06,2024 at 4:1 pm

Hello Guys, same here, mine is from 2020 and the batery out of the suddent stoped to be able to fully charge and charge seems to last 20 minutes and then dies, I wont like to throw it away as I love the speaker, is there a way to replace the batery safely?

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