Having issues with connect/disconnect message nonstop in earbuds

Aug 28,2024
U587717598
Aug 28,2024 at 8:54 pm
Aug 28,2024 at 8:54 pm
Hi
I have the new EarFun Pro 4 earbuds and I'm not sure what I am doing wrong but I went through each step in the setup procedure very carefully.
 
My phone shows connected by bluetooth and so does the earfun app.
 
The problem is, it keeps saying connected/disconnected in the earbud over the music. I am playing music from my phone but this constant connect/disconnect message won't stop even if I do a reset on the buds.
 
Help

 

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EarFun CS Team

Staff Member

Aug 29,2024 at 2:3 am
Aug 29,2024 at 2:3 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun

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