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Having issues with connect/disconnect message nonstop in earbuds

Aug 28,2024 0

Aug 28,2024 at 8:54 pm

I have the new EarFun Pro 4 earbuds and I'm not sure what I am doing wrong but I went through each step in the setup procedure very carefully.

My phone shows connected by bluetooth and so does the earfun app.

The problem is, it keeps saying connected/disconnected in the earbud over the music. I am playing music from my phone but this constant connect/disconnect message won't stop even if I do a reset on the buds.

Help

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EarFun CS Team

Staff Member

Aug 29,2024 at 2:3 am

Hi Friend,

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

Please kindly send your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

Sincerely,

EarFun

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U692012327

Sep 22,2024 at 5:57 pm

Hi, I'm having the same issue , I got them setup yesterday and now keep saying, connected, disconnected every few second. Driving me crazy .. did uiu find a fox for it. I rest ot multiple times .. from the app and from the case and no luck .

Thanks

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