How to use only the left earbud

Jul 16,2023
U774078993
Jul 16,2023 at 5:50 pm
Jul 16,2023 at 5:50 pm

I just purchased the air pro 3 and I can use the right earbud by itself, but when I try to use only the left one, it does not work. 

 

Another  situation is: when i am using only one bud and I want to use both, the 2nd bud is not connecting 

Any tips on what can I do?

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EarFun CS Team

Staff Member

Jul 17,2023 at 10:32 am
Jul 17,2023 at 10:32 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

We kindly suggest you reboot your device and then reset and reconnect the earbuds per the updated steps:

 

Step 1: Delete the old connection from the Bluetooth device.

Step 2: Place both earbuds into the charging case.

Step 3: Keep the charging case open, then press and hold the charging case button for at least 8s until both earbuds flash in purple, then earbuds have been reset successfully.

Step 4: Search and reconnect “EarFun Air Pro 3".

 

Please connect both earbuds to your device first and then take out only one earbud from the case at a time to check whether they will work independently. 

 

If the above methods still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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