Lights on Charging Case

Mar 20,2024
U932088297
Mar 20,2024 at 12:15 pm
Mar 20,2024 at 12:15 pm

I've had my earfun earbuds for maybe about a year or so but I recently ran into a problem wherein my earbud case died along with the earbuds but when I attempted to charge the case as usual it suddenly flashed a green light then proceeded as normal, flashing a red light indicating that it is charging but when I checked on it after some time (a couple of hours) I unplugged it to use the earbuds but it didn't seem to have been charged nor did it show any light when I pressed the button at the back.

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EarFun CS Team

Staff Member

Mar 25,2024 at 10:19 am
Mar 25,2024 at 10:19 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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