Lost my case

Mar 14,2025
E11a
Mar 14,2025 at 2:43 pm
Mar 14,2025 at 2:43 pm

Hi, I bought your AirPods through an importing company that apparently doesn't import your AirPods, called "gomobile" in Israel, and I recently lost the case to my AirPods, meaning I can't charge them. I would like to know if I could get a new case, since I've bought the AirPods less than 6 months ago, instead of buying new ones. I can send you pictures and proof that I've bought from you.

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EarFun CS Team

Staff Member

Mar 17,2025 at 7:4 am
Mar 17,2025 at 7:4 am

Thanks for your email. Please kindly send your order number to our customer service team for further assistance: service@myearfun.com.

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