Loud hissing only on left earbud with ANC is on

Apr 23,2024
U119573071
Apr 23,2024 at 4:48 am
Apr 23,2024 at 4:48 am

Hi,

Recently bought the Air Pro 3 and was quite happy. After a week or so,  when activating the ANC a loud hissing noise appears in the left earbud. This makes using the ANC impossible.

Tried to reset - press 10 seconds when the earbuds are in the case, purple led etc. - with no change.

 

Am I missing any setting? Or is this a malfunction?

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EarFun CS Team

Staff Member

Apr 23,2024 at 7:57 am
Apr 23,2024 at 7:57 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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