Loud screeching sound

Jun 15,2022
U470514787
Jun 15,2022 at 6:31 pm
Jun 15,2022 at 6:31 pm

On three or four differnet occasions, I have expererience a loud (painful) screeching sound  after picking up an earbud and insterting it into my ear.  This is a hearing damage level of noise.  It stops emediatly after removing it from my ear and normal function returns after that point.  

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EarFun CS Team

Staff Member

Jun 16,2022 at 5:42 am
Jun 16,2022 at 5:42 am

Hi friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused.

 

Could you please send us your order number to check first? We need to confirm the model of the earbuds so that we can provide the corresponding suggestions to you.

 

Please kindly email to our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Looking forward to your reply.

 

Sincerely,

 

EarFun Customer Service Team

 

Report #1 Reply
U470514787
Jun 16,2022 at 11:57 am
Jun 16,2022 at 11:57 am

I have sent an email  with the order number.

Report #2 Reply

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