Missing Case Earfun Air pro 3

Jul 17,2024
U727465021
Jul 17,2024 at 3:7 am
Jul 17,2024 at 3:7 am

My earfun air pro 3 charge case is missing but i still have bluetooth connection so the thing i want to ask is 

1.if the charge case bluetooth range is out of range, is the status of charge case in earfun app is offline or online with battery percent of charge case before missing

2.what is the bluetooth range of earefun air pro 3 charge case range?

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EarFun CS Team

Staff Member

Jul 17,2024 at 5:57 am
Jul 17,2024 at 5:57 am

Please be aware that EarFun Audio App can only transmit data from the charging case when the earbuds are inside the case. Therefore, if the case is lost, the app will not be able to update the charging case status in real-time and may still show the case as “online” with the last known battery percentage.

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