Not Charging

Hi friend, 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

Have you cleaned with an alcohol cotton swab? If not, please clean the contacts of the earbuds and the charging case with an alcohol cotton swab (especially the groove of the earbud contacts) and then charge the earbuds for two hours to try.

If the above methods still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

Sincerely,

EarFun Customer Service Team