I just received my pair of Pro 3s yesterday and already have issues with them not disconnecting when you put them in and close the case. They will stay on and connected until I manually disconnect bluetooth. I saw a thread saying to reset the earbuds and it fixes it but I have done that several times and it didn't work. Any help?
Hi Friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused to you.
Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.
Sincerely,
EarFun Customer Service Team
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In Air Pro 3 Support, Sep 03,2024
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