Problem with switching from audio to call and back

Dec 01,2023
U790087996
Dec 01,2023 at 4:16 pm
Dec 01,2023 at 4:16 pm

When in audio and I get a call works fine with the call, but when I return to audio it becomes jittery and needs a restart . I have a previous version of earfun and no such problem. I am considering return to shop.

 

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EarFun CS Team

Staff Member

Dec 05,2023 at 7:12 am
Dec 05,2023 at 7:12 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

As for the issue you encountered, we kindly suggest you reboot your phone and reset and reconnect the earbuds.

 

If the reset still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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