Right Earbud Connects And Is On But No Sound

May 26,2022
U137775439
May 26,2022 at 9:38 pm
May 26,2022 at 9:38 pm

I got my earbuds  5 months ago and they have worked fine untill now. The right earbud  still flashes blue and can change volume but no sound comes out. 

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EarFun CS Team

Staff Member

May 28,2022 at 6:8 am
May 28,2022 at 6:8 am

Hi friend,

 

Thanks for choosing EarFun.  Sorry for the inconvenience caused.

 

Could you please send us your order number to check first? We need to confirm the model of the earbuds so that we can provide the corresponding suggestions to you.  As there is no indicator light on the earbuds of Air Pro,  your earbuds seem to be another model.

 

Please kindly email to our customer service team via service@myearfun.com. Looking forward to hearing from you.

 

Sincerely,

 

EarFun Customer Service Team

 

 

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James123
Jun 26,2022 at 12:43 pm
Jun 26,2022 at 12:43 pm

I'm having the same issue with Earbud Pro model tw302. A replacement has the same issue (different ears each time).

I'm using an iPhone with iOS 15.5. Could it be a compatiblity issue?

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