Trouble with case

Oct 11,2024
U399014878
Oct 11,2024 at 2:43 pm
Oct 11,2024 at 2:43 pm

For some reason even after charging fully, later on when I go to use my earbuds they do not flash at all.  All I need to do is plug a cable into case for a second and then I open it and they light up....almost like popping the clutch to jumpstart a car.  And then I check and my phone says they are at 90%, but if I do not use them for a while and go back to put them in....nothing.  Jump start and they are perfect and they work fine.

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EarFun CS Team

Staff Member

Oct 16,2024 at 2:0 am
Oct 16,2024 at 2:0 am

Thanks for choosing EarFun. Please kindly send your order number to our customer service team for further assistance: service@myearfun.com.

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