TW 200 EarFun Air

Jan 05,2022
U520376967
Jan 05,2022 at 6:41 pm
Jan 05,2022 at 6:41 pm

I have difficulty removing buds from case.

Is there a trick?

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Sean Jay

Staff Member

Jan 11,2022 at 2:17 am
Jan 11,2022 at 2:17 am

Is there anything else?

Maybe you can describe it clearly?

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EarFun CS Team 1

Staff Member

Jan 12,2022 at 8:43 am
Jan 12,2022 at 8:43 am

Hi  Friend,

Thanks for your support of EarFun. We are sorry for any inconvenience caused.

 

We are afraid that there isn't a trick for this, but we have already given feedback to our R&D team. If it's difficult for you to take earbuds out, we suggest you grab more area of the earbuds to have a try. Or you can tilt a little angle of the charging case and use the thumb to flip up one of the earbuds to see whether it will help.

Sincerely,

 

EarFun Customer Service Team

 

 

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U312365569
Mar 13,2022 at 6:42 pm
Mar 13,2022 at 6:42 pm

Use your thumb to push up the bud. A little tricky at first but that seems to make a difference.

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