UBOOM L device not connecting to pc

Oct 20,2023
Oct 20,2023 at 11:33 pm
Oct 20,2023 at 11:33 pm

Hi, I am trying to run a firmware update on my UBOOM L but when I plug it into my pc holding the bluetooth button as instructed I was getting a message saying The device you connected to this pc has malfunctioned and is not recognised, I tried multiple ports and different pc's, now I'm getting the connect noise but almost immediatly after I get the windows disconnect noise. Any help? could you directly give me the windows drivers for the UBOOM L?

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EarFun CS Team

Staff Member

Oct 30,2023 at 10:25 am
Oct 30,2023 at 10:25 am

Hi Friend,


Thanks for choosing EarFun. Sorry for the inconvenience caused.


Please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.




EarFun Customer Service Team

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