UBOOM SLIM CONNECTED TO BLUETOOTH BUT VOLUME NOT IN SYNC WITH YOUR DEVICE (Phone/Tablet/Laptop/Desktop)

Jun 13,2024
U521520529
Jun 13,2024 at 8:50 am
Jun 13,2024 at 8:50 am

UBOOM Slim Volume Level does not in-sync with devices even connected via Bluetooth. I had to Max out the volume from the UBoom Slim device and control the volume from the connected devices (Phone/Tablet/Laptop/Desktop). I can understand if volume can't be control via 3.5 Aux Input but this is unacceptable since I am using Bluetooth Connection. Please provide a firmware fix the volume the control control via bluetooth.

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EarFun CS Team

Staff Member

Jun 13,2024 at 9:0 am
Jun 13,2024 at 9:0 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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U521520529
Jul 04,2024 at 2:56 am
Jul 04,2024 at 2:56 am

That is not very helpful I need the speaker volume to be controlled via the phone while connected in Bluetooth mode. A firmware update should be able to resolve it. Are you able to feedback to the software support team?

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