Yet another Earfun Air Pro 4 issue

Sep 20,2024
Marty
Sep 20,2024 at 9:42 am
Sep 20,2024 at 9:42 am

I hope that you are all well?

 

Just purchased a pair of these buds.

Charged the case and the buds and then setup the app on my phone. Ran the update that was available and then paired with my phone.

Left bud kept disconnecting after a few minutes.  I have run multiple resets on the buds and left will either remain dead or run for a while and then disconnect/die.

Last time I tried to reset, only the right bud went into the reset mode.

 

Is this a known issue on these  buds? Is it due to a software update? I will be returing these of course but if there are known issues, I certainly do not want to replace then with the same model.

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EarFun CS Team

Staff Member

Sep 23,2024 at 1:50 am
Sep 23,2024 at 1:50 am

Thanks for choosing EarFun. Please kindly send your order number to our customer service team for further assistance: service@myearfun.com.

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