Sep 20,2024 at 9:42 am
I hope that you are all well?
Just purchased a pair of these buds.
Charged the case and the buds and then setup the app on my phone. Ran the update that was available and then paired with my phone.
Left bud kept disconnecting after a few minutes. I have run multiple resets on the buds and left will either remain dead or run for a while and then disconnect/die.
Last time I tried to reset, only the right bud went into the reset mode.
Is this a known issue on these buds? Is it due to a software update? I will be returing these of course but if there are known issues, I certainly do not want to replace then with the same model.
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