Earfun air pro 3 pairing issue

May 21,2023
May 21,2023 at 4:41 pm
May 21,2023 at 4:41 pm

When I pair it with my iPhone 13 Pro max only one earphone outputs audio at a time. If I'm on a call, both earphones output audio, but when the call ends, it goes back to one earphone. When connected to my Windows 11 laptop I can get audio from both earphones but I really want both earphones to work with my phone. Has anyone else experienced this and solved the issue?

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EarFun CS Team

Staff Member

May 26,2023 at 9:5 am
May 26,2023 at 9:5 am

Hi friend, 


Thanks for choosing EarFun. Sorry for the inconvenience caused. 


We kindly suggest you reboot your phone and then reset and reconnect the earbuds per the updated steps to try:


Step 1: Delete the old connection from the Bluetooth device.

Step 2: Place both earbuds into the charging case.

Step 3: Keep the charging case open, then press and hold the charging case button for at least 8s until both earbuds flash in purple, then earbuds have been reset successfully.

Step 4: Search and reconnect “EarFun Air Pro 3".


Hope it helps.




EarFun Customer Service Team

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