Earfun Air S one earbud is blinking rapidly and won't connect

Thanks for choosing EarFun. Sorry for the inconvenience caused.

As for the issue you encountered, we kindly suggest you try the below steps.

1. Forcefully clean the contacts of the earbuds and the charging case with an alcoholic cotton swab/alcohol-dipped cleaning stick.

2. Rub them with clean napkins and press the earbuds with force to eliminate loose contact with the case.

3. Use the charging cable to charge the case and earbuds for 2 hours.

4. Reboot your phone and reset the earbuds.

Step 1. Delete the old connection from the Bluetooth device.

Step 2. Place both earbuds into the charging case.

Step 3. Keep the charging case open, then press and hold the charging case button for at least 10 seconds until the LED indicator on both earbuds flashes in purple.

Step 4. Search and reconnect “EarFun Air S".

If the above method still could not solve your issues, please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

Sincerely,

EarFun Customer Service Team

Hello, this doesn't really answer  my questions. What is the significance of the rapidly blinking blue light? 

Also I have followed all the steps and my headphone case won't reset,  it seems holding the button does nothing at all