EarFun audio app is not detecting my EarFun Air Pro 2

Aug 06,2024
U174467957
Aug 06,2024 at 2:5 pm
Aug 06,2024 at 2:5 pm

Hello,

I am finding the exact same problem with my EarFun 2's (I have two of them) as in this EarFun pro 3 thread, is there a solution?

https://community.myearfun.com/threads/earfun-audio-app-is-not-detecting-my-earfun-air-pro-3

I have tried all the same things on an iPhone, two iPads, logged in/out of app, etc.

NOTE: I have EarFun Pro 3 buds also and they actually work fine with the app. Why don't the EarFun Pro 2 work?????

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EarFun CS Team

Staff Member

Aug 07,2024 at 7:20 am
Aug 07,2024 at 7:20 am

Hi Friend,

 

Thanks for choosing EarFun. 

 

Please send your order number to customer service team: service@myearfun.com to check whether the headset is a version that supports the app.

 

Sincerely,

EarFun

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EarFun CS Team

Staff Member

Aug 07,2024 at 7:20 am
Aug 07,2024 at 7:20 am

The EarFun Audio App is currently only compatible with the Wave Pro, Air Pro 4, Air Pro 3, Air Pro 2(app version), Air Pro SV, Air(app version), Air S, Air 2, Free Pro 3, Free 2S, and Free 1S. It couldn't manage the previous model due to the software or firmware differences between different earbuds.  

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