One Air Pro 4 earbud randomly turns off after a couple of seconds

Oct 26,2024
U669768514
Oct 26,2024 at 9:5 pm
Oct 26,2024 at 9:5 pm

Hello, 

Two days ago, I started experiencing an issue with my wireless earbuds.  The issue seems to be the same described here. After removing both earbuds from the case, the left earbud turns itself off while the right earbud continues to work normally. Although I can temporarily turn  left earbud back on by holding it for a couple of seconds, it automatically shuts off again within 5 seconds. I have already tried cleaning and resetting the earbuds, but the issue persists. Is this likely a software problem that could be fixed with future updates, or is it a hardware problem?

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EarFun CS Team

Staff Member

Oct 27,2024 at 6:21 am
Oct 27,2024 at 6:21 am

Thanks for choosing EarFun. If the above method still could not solve your issues, please kindly send your order number to our customer service team for further assistance: service@myearfun.com

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