replacement of charger case

Sep 11,2022
Sep 11,2022 at 2:43 pm
Sep 11,2022 at 2:43 pm

Today I lost my charger case in the bus.If I got another charger case from second hand store.Is it possibly to reconnect my earbuds to my phone 

Report Reply
EarFun CS Team

Staff Member

Oct 21,2022 at 10:27 am
Oct 21,2022 at 10:27 am

Hi friend,


Thanks for choosing EarFun. We are sorry to hear that.


You can  charge the case and earbuds for two hours and then reset and reconnect the earbuds per the updated steps to try:


Step 1. Delete the old connection from the Bluetooth device.

Step 2. Place both earbuds into the charging case.

Step 3. Keep the charging case open, then touch and hold the button on each earbud at the same time for at least 10s until they flash alternately in blue and white then earbuds have been reset successfully.

Step 4. Search and reconnect “EarFun Free Pro 2".


There is a 30% discount code for EarFun Free Pro 2 on our official website currently. Maybe you can use the code to purchase a new pair.


Thanks for your understanding. 




EarFun Customer Service Team


Report #1 Reply

Thread Info


1 Replies


Last replied by EarFun CS Team

Community Highlight

About The Music Category About The Music Category

by EarFun Admin Dec 31,2021

Forum Statistics

447 Discussions

768 Messages

1703 Members

Share this thread