Right earbud charging issue (I think)

Jun 30,2024
U534694480
Jun 30,2024 at 7:44 am
Jun 30,2024 at 7:44 am

Hi!

i got my earfun air pro 3 a few months ago only, and it worked great until now, I loved them. But, when I woke up and put them in my ear one morning, I found that the right earbud wasn't working. There was no sound from it, so I put it back in the case, but it doesn't seem to connect to the case. I've tried cleaning it, I've tried charging it more, nothing seems to work. The only sign of life it gives is saying "power on" when put into the case, and nothing else. I can't even do a reset on it because I need it to connect to the case in order to do that. Any ideas on what I can do?

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EarFun CS Team

Staff Member

Jul 02,2024 at 8:11 am
Jul 02,2024 at 8:11 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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