Hi Michael,

Thanks for choosing EarFun. Sorry for any inconvenience caused.

We checked and found that  this audio has no sound until 1 minute 54 seconds. You can also check it without wearing the earbuds.  

 If you have any questions, please feel free to contact us. You can also email to our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty . EarFun provides 18-month warranty for every product. Your satisfaction is always greatly important to us.

Sincerely,

EarFun Customer Service Team