Why my earfun Air Pro 2 cannot play this song in youtube

Mar 01,2022
Michael
Mar 01,2022 at 1:52 pm
Mar 01,2022 at 1:52 pm

Dear guys,

I have this very weird and unique problem!

I just took delivery this earfun air pro 2 yesterday and I realized that my pair of ear buds will not able to play this song  :

Forever Young - Boy in Space (Rawi Beat) Lirik dan Terjemahan

which was available at Youtube - https://www.youtube.com/watch?v=n2MftmzvVDI&list=RDn2MftmzvVDI&start_radio=1

It is so strange when this earfun air pro 2 can play other youtube songs but just not this song!  Can I know why this is happening??

Thanks and regards,

Michael   😒

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EarFun CS Team

Staff Member

Mar 02,2022 at 1:59 am
Mar 02,2022 at 1:59 am

Hi Michael,

 

Thanks for choosing EarFun. Sorry for any inconvenience caused.

 

We checked and found that  this audio has no sound until 1 minute 54 seconds. You can also check it without wearing the earbuds.  

 

 If you have any questions, please feel free to contact us. You can also email to our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty . EarFun provides 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

 

 

 

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