Annoying sibilance

Jun 21,2023
U523551148
Jun 21,2023 at 1:24 am
Jun 21,2023 at 1:24 am

Hi,

I've just bought these earbuds and I'm very happy with all the features they have, but I've realised that they show an annoying sibilance in high frequencies, over all when I pass 70% of maxim volume. I've tried to use the EQ but the results don't change too much.

I like how they sound and i would like to know if there is some solution or maybe this could be solved in a future firmware update. I don't have problem listening to music, but hearing podcasts and human voices is complicarte.

Thank you for your attention. Good bye. 

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EarFun CS Team

Staff Member

Jun 25,2023 at 10:25 am
Jun 25,2023 at 10:25 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

Could you please send us your order number to check? Does the noise occur in all three modes?

 

Please kindly email our customer service team via service@myearfun.com. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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