Cannot install new firmware 0.5.1

Dec 09,2023
MDH
Dec 09,2023 at 6:15 pm
Dec 09,2023 at 6:15 pm

Hi

On my earfun air pro 3, firmware update fail when trying to install..
Anyone observed the same? or could you help me to solve this. 
Thanks. 

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EarFun CS Team

Staff Member

Dec 11,2023 at 10:34 am
Dec 11,2023 at 10:34 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please send your order number and the screenshot of the error to our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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