Case does not light up when plugged

Dec 10,2024
U420739802
Dec 10,2024 at 3:36 pm
Dec 10,2024 at 3:36 pm

I have bought 5 Earfun Air Pro 3's and given away 3 as gifts.
That's how much I like them.

One of the 2 I have started malfunctioning.
The case does not light up at all, even when I plug it in. Yes I tried different charging cables and different USB adapters.
So of course it does not charge the ear buds.
The other case does charge both pairs of ear buds.

Can I get a replacement  case?



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EarFun CS Team

Staff Member

Dec 11,2024 at 1:53 am
Dec 11,2024 at 1:53 am

Thanks for choosing EarFun. Please kindly send your order number to our customer service team for further assistance: service@myearfun.com.

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