Mar 30,2023 at 10:14 am
Hi friend,
Thanks for choosing EarFun.
In LE Audio mode, we found that the mobile phone will actively disconnect the earbuds, resulting in no sound from the earbuds. The LE Audio function of our earbuds is fine, but it is a protocol problem on the mobile phone side. In order to solve this problem, we can only disable LE Audio in the latest firmware. After the problem on the mobile phone is resolved, this function will be enabled through a firmware upgrade.
Sorry for the inconvenience caused. Thanks for your understanding.
Sincerely,
EarFun Customer Service Team
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